Privacy policy
Effective Date: Monday February 10th, 2025
Before Hello’s ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Before Hello’s (the "App").
By using Before Hello’s, you consent to the collection, storage, processing, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
a. Information You Provide
When you create an account or interact with Before Hello’s, we may collect:
Personal Information: Name, age, gender, email address, location, and profile details.
Profile Content: Your written bio, voice recordings, and other profile details.
Photos & Media: Images you upload to your profile.
Communication Data: Messages sent to other users and support inquiries.
b. Automatically Collected Information
When you use Before Hello’s, we may automatically collect:
Device Information: Device model, operating system, and unique device identifiers.
Usage Data: Features accessed, time spent on the App, and interactions with other users.
Location Data: Approximate or precise location (if you grant permission).
c. Third-Party Data
We may collect information from third-party services (e.g., when you sign up using Google, Apple, or Facebook).
2. How We Use Your Information
We use your information to:
Create and manage your account.
Display your profile, bio, and voice notes to potential matches.
Provide customer support and address technical issues.
Improve our services and personalize your experience.
Detect and prevent fraud, abuse, or other prohibited activity.
Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
Other Users: Your profile, including photos and voice notes, is visible to others.
Service Providers: Third-party companies that assist in hosting, analytics, and customer support.
Legal Authorities: When required to comply with legal requests or prevent harm.
Business Transfers: If Before Hello’s is sold or merged, your data may be transferred.
4. Your Choices and Rights
You have the following rights regarding your data:
Access & Update: You can update your profile and account settings at any time.
Delete Your Account: You may delete your account, but some data may be retained for legal reasons.
Withdraw Consent: You can revoke location or microphone access in your device settings.
5. Data Security
We take reasonable security measures to protect your data, but no system is completely secure. Please use strong passwords and avoid sharing sensitive personal details.
6. Children’s Privacy
Before Hello’s is intended for users 18 years and older. We do not knowingly collect data from children under 18. If we discover such data, we will delete it immediately.
7. Third-Party Links & Services
Before Hello’s may contain links to third-party websites or integrate with other services. We are not responsible for their privacy practices, and you should review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of major changes by email or within the App.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: hey@beforehellos.com
Effective Date: Monday February 10th, 2025
Before Hello’s ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Before Hello’s (the "App").
By using Before Hello’s, you consent to the collection, storage, processing, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
a. Information You Provide
When you create an account or interact with Before Hello’s, we may collect:
Personal Information: Name, age, gender, email address, location, and profile details.
Profile Content: Your written bio, voice recordings, and other profile details.
Photos & Media: Images you upload to your profile.
Communication Data: Messages sent to other users and support inquiries.
b. Automatically Collected Information
When you use Before Hello’s, we may automatically collect:
Device Information: Device model, operating system, and unique device identifiers.
Usage Data: Features accessed, time spent on the App, and interactions with other users.
Location Data: Approximate or precise location (if you grant permission).
c. Third-Party Data
We may collect information from third-party services (e.g., when you sign up using Google, Apple, or Facebook).
2. How We Use Your Information
We use your information to:
Create and manage your account.
Display your profile, bio, and voice notes to potential matches.
Provide customer support and address technical issues.
Improve our services and personalize your experience.
Detect and prevent fraud, abuse, or other prohibited activity.
Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
Other Users: Your profile, including photos and voice notes, is visible to others.
Service Providers: Third-party companies that assist in hosting, analytics, and customer support.
Legal Authorities: When required to comply with legal requests or prevent harm.
Business Transfers: If Before Hello’s is sold or merged, your data may be transferred.
4. Your Choices and Rights
You have the following rights regarding your data:
Access & Update: You can update your profile and account settings at any time.
Delete Your Account: You may delete your account, but some data may be retained for legal reasons.
Withdraw Consent: You can revoke location or microphone access in your device settings.
5. Data Security
We take reasonable security measures to protect your data, but no system is completely secure. Please use strong passwords and avoid sharing sensitive personal details.
6. Children’s Privacy
Before Hello’s is intended for users 18 years and older. We do not knowingly collect data from children under 18. If we discover such data, we will delete it immediately.
7. Third-Party Links & Services
Before Hello’s may contain links to third-party websites or integrate with other services. We are not responsible for their privacy practices, and you should review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of major changes by email or within the App.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: hey@beforehellos.com.